Start with what you see.
A puddle under the sink. A crack above a door. A dishwasher that won't drain. Describe the symptoms or share a photo—you don't need to know the name of the problem.
A little clarity for your home
Know what’s wrong.
Know what’s next.
Show or describe your home problem. FixIt helps you understand what might be happening—and whether to tackle it yourself or get help.
For homeowners, renters, and the people looking after them.
The question that comes first
“Should I fix this myself?”
Safety before a shortcut.
Our promises, from day one
Safety comes first Ask before assuming Local context matters
From “uh-oh” to a plan
You bring the problem.
We help untangle it.
No repair vocabulary required. Just a conversation about your home, one useful question at a time.
Example starting point
“There’s water under my kitchen sink.”
When did it start? Where does the water appear? A few details can make the next step clearer.
Get questions, not guesses.
Follow-up questions help narrow down what's happening, what information is missing, and whether there are warning signs. Uncertainty is a reason to ask, not pretend.
Find your next right step.
For suitable DIY jobs, get tools, materials, clear steps, and stopping points. When the job needs a professional, understand the urgency and which trade to contact.
The FixIt approach
Knowing when not to DIY
is a skill, too.
A useful answer isn't always a repair guide. Sometimes it's knowing when to put the tools down.
01
Easy DIY
A manageable task with clear instructions.
02
Possible DIY
Check the skills, tools, and limits first.
03
Hire a professional
Understand which trade and why.
04
Stop — urgent risk
Safety guidance and the appropriate next step.
Plans & access
A plan for looking after home.
Explore the available plans below. Tools, materials, and professional repair work are separate from your FixIt subscription.
Free
For individuals getting started
$0/month
- 1 workspace
- Up to 3 team members
- Basic analytics
- Community support
A few things worth knowing
Let’s start with what you know
Something not quite right?
You don't need all the answers. A description is a good place to start.